CPA & Advisory Platforms · MARGIN

Busy-Season Capacity Program.

More returns and engagements through the same team: intake, preparation and review redesigned around one standard workflow, with AI and automation where they shorten the cycle, and partners taken off preparer-level work.

The problem this solves

  • Document chasing and incomplete client packages stalling preparation
  • Manager and partner review as the bottleneck at peak
  • Senior people doing work a standardized first pass could handle

What we measure

  • Hours per return or engagement, by complexity band
  • Days in the review queue at peak
  • Engagements per professional (staff leverage)

Every program starts by baselining these numbers in your systems. Results are reported against your baseline, not against industry averages.

The playbook

01

Client intake and document collection

Organizers, requests and reminders automated, with source documents classified and extracted into the workflow before a preparer opens the file.

02

Preparation and first-review standard

Standard workpapers and checklists, with AI-assisted preparation and review notes checked by your professionals before anything is signed.

03

Capacity and queue management

A live view of work in progress by stage, staff level and deadline, so managers rebalance the queue before extension season.

The market context, in published numbers

11 of 30

largest US accounting firms had taken on private equity investment as of Q3 2025

KPMG Corporate Finance, Professional Services Industry Update, Winter 2025 (2025)

17%

median growth rate reported by client advisory services (CAS) practices, in a survey of 206 self-selected US practices (2023 data)

CPA.com and AICPA PCPS, 2024 CAS Benchmark Survey (2024)

34%

of tax firms deploy generative AI at an organizational level; only 19% of those firms measure the ROI of their AI tools

Thomson Reuters, 2026 AI in Professional Services Report, as summarized by Thomson Reuters (April 16, 2026) (2026)

55,152

accounting bachelor's and master's graduates in the 2023-24 academic year, a third straight annual decline after falls of 7.4% and 9.6%; enrollment has since begun to grow again

AICPA, 2025 Trends report (news release, October 27, 2025) (2025)

Figures are third-party market benchmarks from the cited sources, not Ometz Partners client results. We share them so you can size the problem before we ever talk.

Capabilities

What the Operations Performance program covers.

Process measurement and redesign

Process mapping, work sampling and system logs to find where time, cost and errors accumulate, followed by a redesigned flow with clear ownership.

Order-to-cash and procure-to-pay

Emailed and PDF purchase orders read into the ERP, invoice matching, deduction and chargeback research, and collections prioritized by risk and value.

Revenue cycle operations

Eligibility, authorization preparation, claim edits and denial work queues for care providers, with root causes fed back to scheduling and intake.

S&OP and planning

A monthly sales and operations planning cycle with demand signals, capacity, inventory and service levels in one view, so plans hold between meetings.

Quality and regulatory documentation

Drafting and assembly of deviations, CAPA records, certificates of analysis, safety data sheets and specifications for review. Your Quality Unit reviews, approves and signs every GMP record.

Financial-services operations

Account opening and transfer paperwork, advisor onboarding files, fee billing and reconciliation, tax and audit engagement preparation, and alert-review preparation, with every decision left to your operations, principal and compliance staff.

Close, reconciliation and reporting

Month-end close tasks, reconciliations and management reports assembled automatically and checked against your controls.

Also in the CPA & Advisory Platforms program

Next step

Size this opportunity in your own numbers.

The Performance Diagnostic runs for two to four weeks at a fixed fee and ends with a baseline, three priced improvement plays and a 90-day plan. The findings are yours whether or not we continue.