Chemicals & Ingredients · MARGIN
Quote-to-Cash and S&OP Performance.
Faster quotes, cleaner orders and a plan that holds service and working capital together, at a cost-to-serve you can see by customer.
The problem this solves
- Quotes, sample requests and documents moving through inboxes while customers wait
- Manual order entry, pricing errors and disputes that push out cash
- Campaign schedules and long raw-material lead times that trade inventory against service
What we measure
- Quote turnaround and quote-to-order conversion
- Forecast accuracy and service level
- Days sales outstanding and inventory days
Every program starts by baselining these numbers in your systems. Results are reported against your baseline, not against industry averages.
The playbook
01
Quote and order automation
Quotes priced within guardrails and returned the same day where policy allows, and customer orders and document requests captured from email and portals into the ERP, with exceptions routed to a person.
02
Integrated S&OP
A monthly cycle linking demand, campaign scheduling and raw-material supply, with AI-driven forecasts as the starting point and inventory targets set by grade and customer commitment.
03
Cost-to-serve and dispute reduction
Cost-to-serve by customer, order profile and product, with disputes traced to their root cause in pricing, delivery or documentation so they stop recurring.
The market context, in published numbers
2%
forecast global chemical production growth for 2026, with US volumes expected to contract 0.2%, as the industry's prolonged downcycle continues
2–7
percentage points of return on sales typically added by pricing-excellence and performance-improvement initiatives, across more than 1,000 programs, depending on the sector
McKinsey Quarterly, Turning pricing power into profit (2015)
20–50%
potential reduction in forecasting errors from applying AI-driven forecasting to supply chain management
1–5%
of a divested business's revenue typically consumed by one-time separation costs, reaching up to 13% in large, complex carve-outs (more than 50 divestitures analyzed)
BCG, Beware of Separation Costs That Compromise Value Creation (2021)
75%
of US adults use dietary supplements, a rate in line with the prior year
7%
of organizations have fully scaled AI across the business
McKinsey, The State of AI (November 2025 global survey) (2025)
1.9M
US manufacturing jobs that could go unfilled through 2033 if skills and applicant gaps are not addressed, out of a net need of as many as 3.8 million
Figures are third-party market benchmarks from the cited sources, not Ometz Partners client results. We share them so you can size the problem before we ever talk.
Capabilities
What the Operations Performance program covers.
Process measurement and redesign
Process mapping, work sampling and system logs to find where time, cost and errors accumulate, followed by a redesigned flow with clear ownership.
Order-to-cash and procure-to-pay
Emailed and PDF purchase orders read into the ERP, invoice matching, deduction and chargeback research, and collections prioritized by risk and value.
Revenue cycle operations
Eligibility, authorization preparation, claim edits and denial work queues for care providers, with root causes fed back to scheduling and intake.
S&OP and planning
A monthly sales and operations planning cycle with demand signals, capacity, inventory and service levels in one view, so plans hold between meetings.
Quality and regulatory documentation
Drafting and assembly of deviations, CAPA records, certificates of analysis, safety data sheets and specifications for review. Your Quality Unit reviews, approves and signs every GMP record.
Financial-services operations
Account opening and transfer paperwork, advisor onboarding files, fee billing and reconciliation, tax and audit engagement preparation, and alert-review preparation, with every decision left to your operations, principal and compliance staff.
Close, reconciliation and reporting
Month-end close tasks, reconciliations and management reports assembled automatically and checked against your controls.
Also in the Chemicals & Ingredients program
REVENUE
Price Realization and Specification Growth
Capture the price your products are worth, close the leakage between list and pocket, and turn technical service into specified, repeatable business.
VALUE CAPTURE
Carve-Out Separation and Standalone Performance
Exit transition services on schedule, stand up the functions a standalone business needs, and remove the stranded and duplicated cost a separation leaves behind.
Next step
Size this opportunity in your own numbers.
The Performance Diagnostic runs for two to four weeks at a fixed fee and ends with a baseline, three priced improvement plays and a 90-day plan. The findings are yours whether or not we continue.